New CoR laws are on the way
On a cool winter’s day in June, 80 people from McColl’s and many of its customers gathered at Melbourne’s Etihad Stadium to hear about changes to Chain of Responsibility (CoR) legislation.
COR specialist Michael Crellin led the briefing session; with over 25 years of investigative experience from the Queensland Police Service, Department of Transport & Main Roads and the national Heavy Vehicle Regulator, Michael shared his wide knowledge of the new legislation.
Throughout the workshop, there was lengthy discussion about the implications of the law changes, followed by scenario role-play to ensure that everyone was in tune with the changes and the different expectations of each individual in the chain. It was an informative and enjoyable afternoon with everyone taking away an increased awareness of the changes ahead.
We introduced the McColl’s CoR App as a way to engage people along the supply chain in their responsibilities. You can find the app here: safechain.com.au
It was great to see so many of McColl’s business partners eager to work together to make our shared logistics operations safer for our people and other road users.
Our People
With nine years’ experience behind the wheel, doing everything from driving long haul to installing underground fuel tanks, WA Operations Manager for the McColl’s Bulk Chemicals Division, Nicole Trounson, has a solid grasp of the transport industry.
Last year, Nicole (pictured left with her daughter) decided to get off the road and take on a new challenge – becoming the Operations Manager for McColl’s Bulk Chemicals Division in Western Australia.
“I love driving trucks and being on the road but it was time to try something new and this role uses all of the experience I’ve gained over the years,” said Nicole.
“It is a huge responsibility managing the transport of dangerous goods across the state, as well as managing people, but I have a great team and we work really well together.”
Day-to-day, Nicole manages a multitude of aspects of the business from customer requests and HR issues through to truck break downs at any time of the day or night and, occasionally, filling in behind the wheel, with the bulk of deliveries going to mine sites across WA.
“We are a small team with five drivers and when you are covering such a large area hauling dangerous chemicals like sodium hypochlorite and solvents, you always have to be on the ball,” Nicole explained.
“If one of my drivers is stuck somewhere in the middle of the night, I must answer that call, make sure the driver is safe and get them back on the road as soon as possible.”
This is Nicole’s second stint at McColl’s. So, what drew her back to the company?
“I like the people I work with, not just in my team but right across the country,” she said.
“And taking on this new role has also given me the chance to be at home more with my family, which is really important to me. It’s one of the things I like about working for McColl’s – they are flexible and understanding about making family a priority.”
Justin Keast, General Manager – Bulk Chemicals Division, said Nicole’s dedication was great to see.
“Nicole is very customer focused and she has built a great rapport with our WA customers. She understands what the customer needs and does everything she can to ensure that those needs are met,” Justin said.
“She manages each aspect of her role with a steady temperament and friendly disposition and I think we’ll see the WA business grow under her leadership.”
Working together to improve safety
After a successful trial, McColl’s has launched a new hazard reporting system.
The Hazard Reporting App assists drivers to proactively identify hazards that could harm McColl’s employees, as well as issues at customer sites. Detailed data capture enables lessons to be learnt and improvement trends to be identified.
The system will provide many benefits including:
- No paperwork or forms
- Quick and simple reporting process
- Promptly notified to National Safety Manager via email
- Ability to take and attach photos.
McColl’s National Workplace Health & Safety Manager, Joe Boras, said: “This tool will further improve the strong safety culture within McColl’s by monitoring hazards and addressing the issue raised before an injury occurs."
Our People
McColl’s driver trainer Jeff Hosking could be the most likeable bloke on the planet.
Jeff started out at McColl’s in 2011, driving line haul for the Bulk Food Grade Division (BFGD) out of Tongala.
Peter Shearer, McColl's BFGD General Manager, said that during the time Jeff was with BFGD he always had a positive attitude.
"He was very customer focused," Peter said. "Jeff takes great pride in his work and that was always reflected in the cleanliness of whichever truck he was driving.”
Since 2014, Jeff has been a McColl’s driver trainer working across Victoria, South Australia and Western Australia.
“I do everything from a pre-employment drive with prospective hires to see their skill and attitude, as well as inductions and renewals,” he said.
“We now have telematics, camera systems and GPS which we use to coach, train and provide feedback to our drivers.
“I also conduct drug and alcohol testing, which is important to have in the transport industry. We’re doing the right thing for our drivers and customers."
Even in the past few years, Jeff has seen major changes to truck safety and driver training.
“There’s a lot more training than there ever was,” he said. “We want to have the most professional drivers on the road and we’re always trying to give customers the best service."
And the secret to being a great truck driver?
“Patience!” Jeff laughed. “Be ready for anything and stay calm. You never stop learning in the transport industry, that’s for sure."
McColl’s driver performs lifesaving CPR
WA driver Phil Pidgeon is being applauded after a life-saving encounter.
Late one February afternoon, while metal detecting for coins at Brunswick Junction, Phil noticed a man collapse by the roadside.
Retiree, Andy Gross, had suffered a heart attack as he walked to dinner.
Andy’s wife Louisa said “Phil, the good Samaritan, ran over and gave Andy CPR until the ambulance arrived. If he hadn’t been there, I wouldn’t have Andy. I’m 100 per cent sure.”
Andy spent about 10 days in hospital and has had heart surgery.
“Andy has an internal defibrillator now and is very tired but he’s home and recovering,” Louisa said. “We’re very grateful to Phil!”
Get Appy This Summer
Sitting in the shaded cabin of a big truck or a car can give a false sense of security from the harsh Australian sun. But beware – ultraviolet rays (UV) penetrate windscreens and windows with long term exposure impacting eyesight, causing skin cancer and inducing premature aging.
With two in three Australians diagnosed with skin cancer in their lifetime, McColl’s is determined to have everyone driving a vehicle be sun-smarter this summer.
Here are four simple steps to staying safe from UV rays.
- Know when you’re at risk. The strength of UV rays varies depending on the time of day and where you are. Don’t be fooled by the weather, UV rays penetrate glass and cloud. Know when you’re most at risk by simply downloading the See UV app.
- Daily sunscreen. Don’t leave home without it and re-apply during the day.
- Sunglasses. Keep UV rays away from your eyes.
- Slip on a hat. When you leave the truck, car or even the office, slip on a hat for extra protection.
Safety update
Technology Used to Assess Employee Health
A new and innovative machine has been used to assess employees’ health at several major McColl’s sites across the country.
The Bio Impedance Health Testing Machine uses a five minute, scientifically validated clinical assessment to measure the major markers of aging.
Staff are encouraged to step onto the machine so various measurements can be taken including:
- weight
- body fat percentage
- organ fat level
- soft muscle mass
- skeletal muscle mass
- hydration level
- biological age
- balance between left and right side of the body
- protein and mineral levels
Employees who took part in a voluntary program gained valuable insights into their health.
On completion of each test, an accredited external health practitioner reviewed participants’ results and worked with them to establish a number of short term lifestyle/health goals.
There are plans to roll out the health program to other McColl’s sites in the new year.
Prestons Depot Update
The McColl’s depot at Prestons near Sydney will be the proud owner of a new B-double Omni Tanker in the new year.
The tanker’s patented thermoplastic liner makes it suitable for transporting highly corrosive chemicals such as sodium hypochlorite and hydrochloric acid.
The depot already operates two B-double sets and this third addition will ensure the efficiency of operations continues to improve.
Bulk Chemicals Division has continued to put in a solid performance this year as it keeps pace with demand from customers such as Ixom and Huntsman.
Congratulations are in order for Operations Manager Rod McGuiness and Prestons depot driver Leigh Foster who are celebrating 10 years of service with McColl’s. A special presentation was made to them at the recent Prestons’ depot Christmas party.
Fleet update
Safe driving and a safe community are top priorities for McColl's, which is why we are excited to invest in 33 new prime movers and more than 30 new tankers this year.
McColl's fleet modernisation includes five new Volvos (one FH 540 and four FM 540) and, after an 18-month trial, four new Scanias for Farm Collection, based out of our Tongala depot.
McColl's Bulk Food customers will benefit from the addition of 10 new Kenworth and three Scania trucks including two R730 prime movers for linehaul work on the eastern seaboard.
As well, an additional five B-Double tankers will join our Bulk Chemical Division.
The company has also grown to include six pocket road trains operating in Western Australia - one moving chemicals in Perth and six carrying milk from farms to Harvey.
McColl's operates 200 prime movers on roads as far west as Perth and north to Atherton in Queensland, with 60 permanent tow operators and over 600 tankers in the fleet.
Working together to improve safety
A new hazard reporting system is being trialled by a number of McColl's drivers.
The Hazard Reporting App will help proactively identify hazards that could harm McColl's employees, as well as issues that arise at customer sites.
The system facilitates immediate follow-up and action, providing many benefits including:
- Quick and simple reporting from anywhere, at any time - it takes less than 60 seconds.
- No paperwork or forms, data is received in real-time by the National Safety Manager for quick actioning.
- Detailed data capture to enable lessons to be learnt and improvement trends identified.
We are looking forward to gathering a raft of useful information from the new reporting system.
