COVID-19 Update to our customers

Dear customers

It has been another big day in the COVID world.  With new laws arriving in Victoria, South Australia and New South Wales, we are updating our company policy so that we can keep things consistent.


From midnight Sunday, everyone on a McColl’s site outside Western Australia will be wearing a face mask.  This is already a law in Victoria and we are extending it to sites in other eastern states as part of our McColl’s commitment to minimising transmission of COVID-19.

Our people will be wearing disposable masks and/or a McColl’s branded face mask (pictured) when visiting customer and supplier sites – even sites that have not yet mandated the use of masks.  Consistency is an important value for us.

Border crossings:

The borders between Victoria and South Australia, NSW and Queensland are all subject to new rules.  Some of these could lead to delays, COVID-19 testing and more paperwork.

We are managing fatigue carefully around these delays and have asked our people to take a break if they feel tired. We will make sure that our customers are informed of delays to deliveries that impact them.

The world will continue to change, we will continue to keep you updated and together we will continue to adapt.

Thank you to everyone for all that you are doing to keep McColl’s running as well as possible in these challenging times.

Best regards

Simon Thornton