Fuel levy update for Monday 29/06/2020

Fuel levy = 14.36%, up 1.62% from 12.74% (rate effective from 15/06/2020)

Moving Forward eNews

  • COVID-19 update 25 March 2020

    McColl’s COVID-19 Communication 25 March 2020

    I hope that you and your families are OK during this tough time.

    We expect that some state governments will start tighter lockdowns in the next 24-36 hours.

    We are advised that our business is an essential service and so will still be able to work.

    Our office people will continue to work in isolation (mainly from home).  A very small skeleton staff are in offices.

    Everyone else please stay out of offices – on each office external door there is a number to ring if you would like the office person on duty to come outside.

    Some border controls are being arranged between Australian states.  There should be no problems for trucks crossing borders.

    We are having trouble buying hand sanitizer centrally.  Please bring soap from home in case your branch runs out.

    McColl’s will reimburse any receipts for soap, sanitizer or other protective wear.  Sometimes these products are more available in local shops.

    We are working to source latex gloves for drivers to meet new standards for farm milk collection as quickly as possible.

    Everyone please continue to follow the social distancing rules – 2m separation and minimal contact outside your household.

    Everyone please wash your hands frequently throughout the day.  The first advice from government health experts is to wash hands frequently to prevent spread of the disease.

    If you are unwell do not come to work.  Please call HR.   If you are well and believe you are virus free, please come to work.
    If everyone does the right thing, the McColl’s team can support each other and keep running safely.
    We are working to identify team members who face a higher risk if they catch the virus – anyone who believes that they are in this category please contact Renee Currie.We know that these are stressful times.
    Please use the McColl’s confidential Employee Assistance Program (EAP) as much as helps you to get through these challenges.
    You can call the EAP (which is run by D’Accord) on: 1300 130 130

    We have an important role to play in our community.  In the dairy industry we keep food production running, in chemicals we keep water treatment plants running and deliver hand sanitizer and soap products.

    Let’s all work safely and productively to get through this for the Australians who rely on us.



  • Preparing for COVID-19

    McColl’s COVID-19 Communication 20 March 2020

    It has been another uncertain week in the world.  In the face of difficult times, the McColl’s team across business units and functions has pulled together to prepare us for what lies ahead.   The resourcefulness, energy, and cooperation has been fantastic.  A lot has happened since last week:

    Most office based team members are set-up to work remotely;

    We have new standard operating procedures (SOPs) for cleaning trucks and high activity sites;

    We have SOPs for customer site visits;

    We have a business continuity plan in place for IT, administration and operations;

    We have updated policies to reflect government advice on meetings, travel and how to handle self-isolation.

    Our focus over the coming months:

    Keep the trucks running;

    Schedule the work efficiently (this is not a time to drive a truck home empty);

    Invoice the work quickly and accurately- payroll and suppliers are critical;

    Keep a constant watch on commercial terms to remove low value work.

    What you can do:

    Please read and follow the driver SOPs; https://mccolls.com.au/wp-content/uploads/2020/03/Driver-daily-coronavirus-SOP-2020.03.19.pdf

    Be careful with supplies due to shortages;

    Help each other;

    Let us know if you need support;

    Stay connected with team members.

    We want to hear from you.  Please let us know if you have any ideas about how to keep the team safe and operations running smoothly.

    Thanks very much for everyone’s efforts.


  • McColl’s March 2020 Health & Wellness Newsletter

    McColl’s MARCH 2020 newsletter

  • COVID-19 Update for our customers

    McColl’s Preparation for COVID-19 (Coronavirus)

    McColl’s has been reviewing the potential impact of the increasing spread of the COVID-19 (Coronavirus).  We have started taking action to try to reduce the potential impact of the virus on our and our customers’ businesses.

    As a business we have implemented a series of measures designed to ensure service levels and to maintain a flexible response to issues as they arise. We are expecting changes in the business environment due to the virus itself and in terms of the governments’ response (local lockdowns and travel restrictions etc).

    These actions include:

    Office environment:

    Implementing appropriate hygiene protocols within the offices to restrict the spread of any infections;

    Working with the local health authorities to manage and monitor any local health issues as they arise;

    Implementing an immediate self-quarantine for anyone with relevant symptoms or anyone who returns from overseas;

    Minimising meetings of any kind;

    Reducing staff travel between sites;

    Where possible implementing capability for staff to work from home in isolation if required.

    Customer service and load planning

    Ensuring where possible that McColl’s retains a capability to continue to service customers, i.e. duplicating operations management capability at different sites;

    Ensuring that any impact on service levels is raised and managed during the daily and weekly operations reviews;


    Ensuring that if McColl’s has any impact to customers as a result of the current virus outbreak that any issues and work-arounds are clearly communicated.

    Trucks and drivers

    Drivers spend most of their working days isolated as part of their job routine;

    We are rolling out hygiene reminders as part of our regular toolbox program;

    We have asked drivers to undertake extra precautions including end-of-shift cleaning inside the truck;

    Overall we have asked people to change their behaviors. If our people ask to change face to face meetings into video conferences or phone calls, if they bow a greeting rather than shaking hands or if they cancel travel plans, please understand that this is part of our effort to reduce the impact of the virus on all of our businesses.

    McColl’s will continue to deliver the service to you, our customer. This task will be made easier if we have as much notice as possible regarding operational changes to your business.  We also ask that you tell us of any new restrictions that you are making in your activities (avoiding meetings, new shift patterns, new site hygiene protocols) so that we can update our staff.

    We understand that you also will have plans running to manage in this new environment and we would welcome the chance to work together in developing the best solutions for all.

    We have asked Andrew Thompson to step in as the main point of contact for our customers on this project.  Andrew will make sure that your special operational requirements get to wherever they need to go in the McColl’s organisation.

    If you have any questions, please don’t hesitate to contact myself or Andrew.

    Kind regards

    Simon Thornton

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