• A word from the CEO

    McColl’s is pleased to report a solid performance so far this year with considerable changes in the Dairy sector leading to increases in volumes for our business.

    In addition to our regular linehaul customers, we have been busy supporting the growth of The Union Dairy Company in Western Victoria and early start-up work with Freedom Foods in Northern Victoria. We were proud to renew our relationship with Sugar Australia and look forward to continuing to support Fonterra, especially with its new Stanhope plant.

    Safety is paramount at McColl’s and I am pleased to report our safety culture has led to a reduction by more than 20 per cent in lost time days on last year and 50 per cent over the past three years.

    Over the past six months, we have invested in 28 prime movers and 13 tanks, while another 21 prime movers are on order for our Farm Pick Up and Bulk Chemical Divisions. McColl’s remains committed to investing in a safe, modern fleet to best service our customers’ needs.

    Jamie Bolton, CEO

  • Working together to improve safety

    After a successful trial, McColl’s has launched a new hazard reporting system.

    The Hazard Reporting App assists drivers to proactively identify hazards that could harm McColl’s employees, as well as issues at customer sites.  Detailed data capture enables lessons to be learnt and improvement trends to be identified.

    The system will provide many benefits including:

    • No paperwork or forms
    • Quick and simple reporting process
    • Promptly notified to National Safety Manager via email
    • Ability to take and attach photos.

    McColl’s National Workplace Health & Safety Manager, Joe Boras, said: “This tool will further improve the strong safety culture within McColl’s by monitoring hazards and addressing the issue raised before an injury occurs.”

  • Our People

    McColl’s driver trainer Jeff Hosking could be the most likeable bloke on the planet.

    Jeff started out at McColl’s in 2011, driving line haul for the Bulk Food Grade Division (BFGD) out of Tongala.

    Peter Shearer, McColl’s BFGD General Manager, said that during  the time Jeff was with BFGD he always had a positive attitude.

    “He was very customer focused,” Peter said. “Jeff takes great pride in his work and that was always reflected in the cleanliness of whichever truck he was driving.”

    Since 2014, Jeff has been a McColl’s driver trainer working across Victoria, South Australia and Western Australia.

    “I do everything from a pre-employment drive with prospective hires to see their skill and attitude, as well as inductions and renewals,” he said.

    “We now have telematics, camera systems and GPS which we use to coach, train and provide feedback to our drivers.

    “I also conduct drug and alcohol testing, which is important to have in the transport industry. We’re doing the right thing for our drivers and customers.”

    Even in the past few years, Jeff has seen major changes to truck safety and driver training.

    “There’s a lot more training than there ever was,” he said. “We want to have the most professional drivers on the road and we’re always trying to give customers the best service.”

    And the secret to being a great truck driver?

    “Patience!” Jeff laughed. “Be ready for anything and stay calm. You never stop learning in the transport industry, that’s for sure.”

  • McColl’s driver performs lifesaving CPR

    WA driver Phil Pidgeon is being applauded after a life-saving encounter.

    Late one February afternoon, while metal detecting for coins at Brunswick Junction, Phil noticed a man collapse by the roadside.

    Retiree, Andy Gross, had suffered a heart attack as he walked to dinner.

    Andy’s wife Louisa said “Phil, the good Samaritan, ran over and gave Andy CPR until the ambulance arrived. If he hadn’t been there, I wouldn’t have Andy. I’m 100 per cent sure.”

    Andy spent about 10 days in hospital and has had heart surgery.

    “Andy has an internal defibrillator now and is very tired but he’s home and recovering,” Louisa said. “We’re very grateful to Phil!”

  • Get Appy This Summer

    Sitting in the shaded cabin of a big truck or a car can give a false sense of security from the harsh Australian sun. But beware – ultraviolet rays (UV) penetrate windscreens and windows with long term exposure impacting eyesight, causing skin cancer and inducing premature aging.

    With two in three Australians diagnosed with skin cancer in their lifetime, McColl’s is determined to have everyone driving a vehicle be sun-smarter this summer.

    Here are four simple steps to staying safe from UV rays.

    • Know when you’re at risk. The strength of UV rays varies depending on the time of day and where you are. Don’t be fooled by the weather, UV rays penetrate glass and cloud.  Know when you’re most at risk by simply downloading the See UV app.
    • Daily sunscreen. Don’t leave home without it and re-apply during the day.
    • Sunglasses. Keep UV rays away from your eyes.
    • Slip on a hat. When you leave the truck, car or even the office, slip on a hat for extra protection.
  • Safety update

    Technology Used to Assess Employee Health

    A new and innovative machine has been used to assess employees’ health at several major McColl’s sites across the country.

    The Bio Impedance Health Testing Machine uses a five minute, scientifically validated clinical assessment to measure the major markers of aging.

    Staff are encouraged to step onto the machine so various measurements can be taken including:

    • weight
    • body fat percentage
    • organ fat level
    • soft muscle mass
    • skeletal muscle mass
    • hydration level
    • biological age
    • balance between left and right side of the body
    • protein and mineral levels

    Employees who took part in a voluntary program gained valuable insights into their health.

    On completion of each test, an accredited external health practitioner reviewed participants’ results and worked with them to establish a number of short term lifestyle/health goals.

    There are plans to roll out the health program to other McColl’s sites in the new year.

     

  • Prestons Depot Update

    The McColl’s depot at Prestons near Sydney will be the proud owner of a new B-double Omni Tanker in the new year.

    The tanker’s patented thermoplastic liner makes it suitable for transporting highly corrosive chemicals such as sodium hypochlorite and hydrochloric acid.

    The depot already operates two B-double sets and this third addition will ensure the efficiency of operations continues to improve.

    Bulk Chemicals Division has continued to put in a solid performance this year as it keeps pace with demand from customers such as Ixom and Huntsman.

    Congratulations are in order for Operations Manager Rod McGuiness and Prestons depot driver Leigh Foster who are celebrating 10 years of service with McColl’s. A special presentation was made to them at the recent Prestons’ depot Christmas party.

  • McColl’s welcomes two new managers

    McColl’s Transport is excited to welcome two new faces to its Western Australia and Warrnambool Victoria management teams.

    Troy Telfar is already making his mark as the new Operations Manager FPU in Harvey, Western Australia where he’s responsible for a team of about 13 drivers.

    State Manager for Dairy (WA/SA/NSW) James Wynne says prior to joining McColl’s, Troy spent much of his professional life working in the security industry including operating his own business.

    “Troy joined McColl’s as a driver shortly before the management role became available,” James said.

    “His effective communication skills and ability to work as part of a team made him a stand out candidate for the management role.

    “While he’s only been in the job a brief time, he’s already putting his own stamp on the business and made some beneficial changes. Certainly, his eye for detail and quick thinking will make him a valued member of the local team.”

    Meanwhile, Rick Irving brings a lifetime of dairy industry experience to his new role as McColl’s Regional Manager for Warrnambool and Penola.

    Rick, previously with Murray Goulburn in farm services in Koroit, joined McColl’s in September.

    “Rick has worked hard, over many years, to develop an excellent working relationship with dairy farmers in the region,” James said.

    “Rick has shown an outstanding level of commitment to his new role and embraced the challenges that are inherent with a new venture in its start-up phase.

    “He will be a fantastic resource for McColl’s as we look to grow our presence in the south west of Victoria.”

     

  • Fleet update

    Safe driving and a safe community are top priorities for McColl’s, which is why we are excited to invest in 33 new prime movers and more than 30 new tankers this year.

    McColl’s fleet modernisation includes five new Volvos (one FH 540 and four FM 540) and, after an 18-month trial, four new Scanias for Farm Collection, based out of our Tongala depot.

    McColl’s Bulk Food customers will benefit from the addition of 10 new Kenworth and three Scania trucks including two R730 prime movers for linehaul work on the eastern seaboard.

    As well, an additional five B-Double tankers will join our Bulk Chemical Division.

    The company has also grown to include six pocket road trains operating in Western Australia – one moving chemicals in Perth and six carrying milk from farms to Harvey.

    McColl’s operates 200 prime movers on roads as far west as Perth and north to Atherton in Queensland, with 60 permanent tow operators and over 600 tankers in the fleet.

     

  • Working together to improve safety

    A new hazard reporting system is being trialled by a number of McColl’s drivers.

    The Hazard Reporting App will help proactively identify hazards that could harm McColl’s employees, as well as issues that arise at customer sites.

    The system facilitates immediate follow-up and action, providing many benefits including:

    • Quick and simple reporting from anywhere, at any time – it takes less than 60 seconds.
    • No paperwork or forms, data is received in real-time by the National Safety Manager for quick actioning.
    • Detailed data capture to enable lessons to be learnt and improvement trends identified.

    We are looking forward to gathering a raft of useful information from the new reporting system.

     

  • Rocklea depot update

    McColl’s depot at Rocklea, just south of Brisbane, recently welcomed some new faces.

    Driver Trevor Jarred has made the move from Victoria to be closer to his family and Glenn Williams has joined our team to give better flexibility and utilisation of our fleet, and to provide our customers with the service they require.

    Craig Honeyman has also made the move north to give our scheduling some extra flexibility and responsiveness.

    The depot has also recently welcomed additional loads with the specialty chemical company Hexion, moving methanol between its plant at Gibson Island and the Graincorp terminal at Pinkenba.

    If you need any assistance, please feel free to contact Tony Hall, the Queensland Operations Manager.

     

  • New website goes live

    This week we’re excited to launch McColl’s new look website.

    The bold, modern design and new features reflect our efforts to put McColl’s personnel and business partners first in every aspect of our business.

    As well as giving you an insight into our services, operations, values, fleet and safety initiatives, the updated site will make it easy and interesting to find the information you need.

    You’ll find the latest news and some great articles about the people behind the scenes at McColl’s.

    Technology is constantly improving and so are we, that’s why we hope you’ll take a look and let us know what you think.

  • New structure enhances customer service

    To enhance the service we provide our customers, McColl’s has appointed two new Regional Managers in our Dairy Division in New South Wales.

    Barry Edwards has taken on the role of Regional Manager Central West NSW (Cowra & Orange). Having owned and operated his own transport business, Barry brings a wealth of experience to the role.

    In Bomaderry, Peter Ryan has stepped into the position of Regional Manager from his previous position as scheduler for our Bulk Food Division. His new role will see him looking after the Dairy Division operations in Bomaderry, Mittagong and Albion Park (Jamberoo) as well as overseeing Bulk Food operations together with Cameron Bendall.

    The new structure in Bomaderry will provide for greater synergies in drivers, vehicles and administrative tasks between the Dairy and Bulk Food Divisions.

  • Long-serving staff acknowledged

    Our loyal staff members are one of our greatest strengths and we are fortunate to have a lot of the McColl’s team choose to remain with us over many, many years.

    Our customers can draw on the decades of accumulated experience that our longest serving staff bring to every division and every region we operate in.

    In December, 23 staff members received awards for chalking up 10, 15 or 20 years’ service and one – Warranty Manager Neil Mousley – was acknowledged for his 35 years with McColl’s.

    Together they represent an incredible 335 years of service with McColl’s!

    We are proud to have them on the team.

  • Managing fatigue

    As part of our commitment to the safety of our people, our customers and those we share the roads with, McColl’s is constantly working to monitor and manage driver fatigue.

    Industry studies show driving while tired is a major cause of fatal crashes and is a contributing factor in up to 60 per cent of all heavy vehicle crashes.

    In addition to ensuring we comply with all regulations around rostering and driving hours, McColl’s works hard to ensure our drivers understand the causes of fatigue and what they can do to prevent it.

    Our drivers are encouraged to get plenty of sleep, take regular breaks and look after their health by eating well and exercising.  Our in cabin dashmate device also helps our drivers proactively manage their hours.

  • Meet the new GM for Bulk Food

    Peter Shearer brings valuable experience from both overseas and within McColl’s to the role of General Manager – Bulk Food Grade Division.

    Peter has a long history with McColl’s. He started as a subcontractor in 1999. After a couple of years living and working in the US and Ireland, Peter returned to McColl’s as a truck driver in 2002.

    He progressed as Operations Supervisor and National Operations Manager Bulk Food.

    A Geelong boy through and through, Peter is happy to be back in his hometown and is looking forward to the challenges of his new role.

  • Go west

    This spring, McColl’s began collecting milk from the south west of Western Australia for a new customer, Parmalat Harvey Fresh.

    McColl’s is now the producer’s primary carrier, responsible for collecting approximately 150 million litres of milk a year and transporting it to the Harvey Fresh factory.

    Five new prime movers were put into service for the first day of collections, supplementing the existing Harvey Fresh fleet that was purchased as part of the contract.

    McColl’s welcomed nine former Harvey Fresh drivers into our team, as well as a number of newly hired drivers who will be based out of Harvey.

    The WA farm pickup operations will be led by Mark Dominish, who has done an excellent job managing the transition and is keen to expand McColl’s footprint in the west.

  • South Australian growth

    McColl’s is on a roll in South Australia, taking on additional farm pickups in the state’s south east.

    We have been collecting milk off farm for Warrnambool Cheese & Butter since taking over from a local carrier on 1 July.

    Depot manager Dale Robinson and his team managed the transition, which included taking on six new drivers from the previous carrier to service a collection network spanning the Fleurieu Peninsula, Meningie and the mid-north.

    McColl’s SA operation now collects around 140 million litres per annum for Warrnambool Cheese & Butter, Parmalat, La Casa, Milk2Market and Beston Pure Foods.

  • Dedicated safety team nets results

    McColl’s Safety Improvement Team is continually working to improve our safety performance.

    Comprising executives and selected drivers from McColl’s Bulk Food Grade Division, the team meets every two months to identify possible safety issues and come up with practical solutions.

    Some of the many safety improvements made over the past two years include:

    • Installing ceiling-mounted high pressure hoses to eliminate the need to carry cleaning equipment.
    • Minimising slips, trips and falls on tankers by eliminating or engineering access steps, cables and removing obsolete hazards.
    • Reducing working at heights by improving the operation of air valves on tankers.

    But we aren’t resting on our laurels. We continue to strengthen our better-than-industry safety record and we’re always keen to work with customers on safety improvements.

  • New customer portal gives greater visibility

    A new online portal will give McColl’s customers access to real-time delivery information.

    McColl’s new customer portal is being progressively rolled out to customers, with customers in the Bulk Food Grade division among the first to benefit.

    It provides a range of features including:

    • Order tracking – See your tracking and manifest information, pinpoint the location of orders on a map, and track orders from creation to completion in real time.
    • Customer order import – You can load your orders directly into McColl’s system, with on-screen validation to ensure they are correctly imported.
    • DIFOT Report – GPS tracking devices in McColl’s vehicles provide up-to-the-minute data on arrival and delivery times against schedule.
    • Proof of Delivery (POD) – The system can generate consignment notes that include images of customer documentation and signatures.
    • Portal Booking Report – Once loaded, you can track your order as well as look at future orders and manifest information.
  • 200th Kenworth joins McColl’s fleet

    In a blast from the past, McColl’s 200th Kenworth has rolled out in our original blue and white fleet colours.

    McColl’s and Kenworth recently celebrated a couple of major milestones – two decades in business together and 200 trucks.

    Our 200th Kenworth truck joined the McColl’s fleet almost 20 years to the day after our first Kenworth rolled off the production line.

    CEO Jamie Bolton said the new truck was testament to the close relationship McColl’s had developed with Kenworth.

    “Kenworth put a lot of extra effort into this 200th truck,” Jamie said. “It looks great but we know it will also be a valuable addition to our expanding fleet.”

    The 200th Kenworth is a B-double rated K200 cab-over, fitted with a Cummins ISXe5 engine.

    It will take its place in the chemical line haul operation along the eastern seaboard.

  • Taking the high road with safety

    McColl’s continues to improve its safety performance, achieving great results during the 2015-16 financial year.

    Our commitment to going above and beyond the regulatory requirements has seen an excellent 50% reduction in Lost Time Incidents and 27% drop in Significant Lost Time Injuries, which continues to be below the industry benchmark.

    McColl’s safety improvement program includes:

    • Achieving National Logistics Safety Code accreditation, as developed by the Australian Logistics Council.
    • Implementing a Safety Improvement Group, a dedicated forum focussed on incident trends and reducing risk through innovative solutions.
    • Using telematics to monitor vehicle speed.
    • Improving incident reporting systems to enable trend analysis of risk.
    • Increasing driver diary audits to improve fatigue management.

    Safety is one of McColl’s core values. We pride ourselves on creating a safe environment for our people, our customers and the communities in which we operate, ensuring everyone arrives home safe and well every day of their working life.

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