New customer portal gives greater visibility
A new online portal will give McColl’s customers access to real-time delivery information.
McColl’s new customer portal is being progressively rolled out to customers, with customers in the Bulk Food Grade division among the first to benefit.
It provides a range of features including:
- Order tracking – See your tracking and manifest information, pinpoint the location of orders on a map, and track orders from creation to completion in real time.
- Customer order import – You can load your orders directly into McColl’s system, with on-screen validation to ensure they are correctly imported.
- DIFOT Report – GPS tracking devices in McColl’s vehicles provide up-to-the-minute data on arrival and delivery times against schedule.
- Proof of Delivery (POD) – The system can generate consignment notes that include images of customer documentation and signatures.
- Portal Booking Report – Once loaded, you can track your order as well as look at future orders and manifest information.
